AutoAlliance Software Support

The proprietary AutoAlliance software is a state of the art package that uses The Polk Company data to provide accurate information about vehicles based on the VIN (Vehicle Identification Number). This software package is designed just for the purpose of collecting information about vehicles, storing it, and supplying printed materials for the productive use by your customers, the automobile dealership.

As a 21st Century AutoAlliance franchisee, you would have a number of support options available to you:

1. Telephone support. This is support for problems or help with procedures. Telephone support is even toll-free for the first 90 days of your franchise agreement!
2. Internet Support. You also have the option of e-mailing your questions or problems in. The e-mail is checked regularly throughout the day and can be answered right away. In addition to e-mail, there is a franchisee-only forum for sharing experiences, tips and traps of daily operation, and general information about how others operate their AutoAlliance based businesses.
3. The franchisee network. The strength of a franchise organization is the communication between the franchisees. We encourage this communication as franchisees are eager to share experiences, tips on marketing or business practices or software tips. As a 21st Century AutoAlliance franchisee, you will have access to an up-to-date list of franchisees and their contact information (address, phone numbers, e-mail addresses, etc.). In fact, the franchisee-only forum on this web site include this list.

Key Benefits

90 days toll-free telephone tech support for new franchisees.

Technical support geared for the AutoAlliance franchisee.

Multiple support paths.

Send mail to marty@21aa.com with questions or comments about this web site.
Copyright © 1986-2010 21st Century AutoAlliance, Inc.
Last modified: November 19, 2009